Privacy Policy

Privacy Policy – Medliv

At Medliv, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services — especially when signing up to receive promotional communications related to medical consultations and treatments, including medications such as Mounjaro.

1. Information We Collect

When you fill out a form on our website, landing pages, or contact us via WhatsApp or other channels, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • IP address
  • Consent timestamp
  • Communication preferences
  • Interaction history with our campaigns

2. How We Use Your Data

Your data is used to:

  • Send promotional messages about medical consultations, treatments, and discounts (including Mounjaro-related offers)
  • Contact you via WhatsApp, SMS, email, or phone
  • Schedule medical appointments and provide customer support
  • Improve your user experience and personalize our communication

3. Consent

By submitting your information, you explicitly consent to receive automated promotional messages from Medliv via SMS, WhatsApp, email, or phone calls. You may withdraw your consent at any time by replying “STOP” or by contacting us directly.

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. Your information may be shared only with trusted service providers that help us deliver communications and manage appointments — all under strict confidentiality agreements.

5. Data Storage and Security

Your data is securely stored on encrypted servers protected by up-to-date digital security protocols. We work with technology partners that comply with major data protection laws, including CCPA, GDPR, and HIPAA where applicable.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Request data deletion
  • Withdraw your consent for promotional communications

To exercise these rights, please contact us at [email protected].

7. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Last updated: July 14, 2025

8. Contact Us

If you have any questions or requests related to your privacy and data protection, please contact us: